Everything to know before travelling with Roamix.

Roamix is an intercity mobility platform that connects passengers with driver and vehicle partners for convenient intercity travel. Roamix aims to make travelling between cities easier, more reliable and accessible through technology.

Roamix is designed to facilitate intercity travel through partner vehicles, including cabs, vans, travellers, mini buses and other eligible partner vehicles. The availability of services may vary by route and location.

Roamix is launching initially in Andhra Pradesh and plans to expand to other cities and states based on customer demand, partner availability and applicable regulatory requirements.

You can book a ride through the Roamix app or website, where available. Enter your pickup location, destination, travel date and other required details, then select an available ride.

Depending on the booking option available, you may need to register or login using your mobile number and OTP before completing a booking.

Yes. Advance booking may be available for eligible routes and vehicles. Availability depends on the route, date and partner availability.

Yes. Cancellation is subject to the cancellation policy applicable to your booking. Any applicable cancellation charges or refund amount will be displayed according to the applicable terms.

If a driver or vehicle partner cancels a confirmed booking, Roamix may assist in arranging an alternative option where available or process an applicable refund according to the booking terms.

Changes may be possible depending on the booking status, route and partner availability. Additional charges may apply where applicable.

After successful booking, confirmation may be provided through the Roamix app, SMS, email or other registered communication channels.

Roamix may support available digital payment methods such as UPI, cards, net banking and other payment options integrated into the platform. Available payment methods may vary.

Roamix uses technology and payment-service providers designed to securely process transactions. Roamix does not require customers to share sensitive payment credentials such as UPI PINs, card PINs or passwords with Roamix staff or driver partners.

Where applicable, a digital booking or payment receipt will be made available through the platform or registered communication channel.

Rides may be fulfilled by independent driver and vehicle partners registered with Roamix, subject to applicable eligibility and verification requirements.

No. Roamix primarily operates as a technology-enabled mobility platform connecting passengers with eligible vehicle and driver partners. Vehicle ownership and operational responsibility may remain with the respective partner, subject to the applicable agreement and law.

Roamix may conduct applicable verification and onboarding checks before allowing eligible partners to use the platform. Additional checks may be required under applicable law and Roamix partner policies.

Where applicable, relevant driver and vehicle information and communication options may be provided through the Roamix platform after booking.

If you experience an emergency, contact the appropriate emergency services immediately. You should also report the incident to Roamix through the available support channels. Roamix may provide safety and support features within the app as they become available.

Where supported by the app, customers may be able to share trip information with trusted contacts.

Contact Roamix support as soon as possible with your booking details. Roamix may coordinate with the relevant driver or vehicle partner to assist with recovery.

The applicable fare may depend on factors such as route, vehicle type, distance, travel time, demand, tolls, taxes and other applicable charges. The final applicable price will be displayed before confirmation where applicable.

This depends on the specific booking and fare structure. Applicable charges will be communicated during the booking process or in the applicable terms.

The fare generally follows the confirmed booking terms. However, additional charges may apply in circumstances permitted by the applicable booking conditions, such as route changes or additional waiting and distance.

Refund processing time depends on the payment method, payment gateway and banking institution. Once Roamix initiates an eligible refund, the actual credit time may vary.

If money has been deducted but the booking was not successfully confirmed, please contact Roamix support with the transaction or reference details. Roamix will investigate the transaction and process the applicable resolution.

You can contact Roamix through the customer-support channels provided on the Roamix website or app.

Eligible vehicle owners and driver partners can apply through the Roamix partner onboarding process. Applicants may need to provide vehicle, driving licence, registration, insurance, permit and other documents as applicable.

No. Bookings and earnings may vary depending on passenger demand, route, availability, seasonality and other factors. Roamix does not guarantee a specific number of bookings or income unless expressly stated in a written partner agreement.

Roamix is operated by Roamix Technologies Private Limited. CIN: U62013AP2026PTC127450.

No. Roamix is a private technology platform. Transportation services are provided through eligible driver and vehicle partners subject to applicable laws, permits and regulations.

Customers can contact Roamix through the support channels listed on the website or app. Please provide your booking ID and relevant details so that the issue can be investigated efficiently.

You can find the applicable Terms & Conditions, Privacy Policy, Cancellation & Refund Policy, Driver/Partner Terms, Safety Policy and Grievance/Support information on the Roamix website or app.