RoamixPartner with usPrivacy Policy
This Privacy Policy explains how Roamix Technologies Private Limited collects, uses, stores, discloses and protects personal data when you use the Roamix website, mobile application and related services.
Roamix Technologies Private Limited ("Roamix", "we", "us" or "our") respects your privacy and is committed to protecting the personal information of users who access or use the Roamix website, mobile application and related services.
By using the Roamix website, application or services, you acknowledge that you have read and understood this Privacy Policy.
Roamix Technologies Private Limited, CIN: U62013AP2026PTC127450, is a technology-enabled mobility platform intended to connect passengers with eligible driver and vehicle partners for intercity and other mobility services available through the platform.
Registered Office: D.No. 1-69/22, Row Houses, Mullapudi, Opp. Heritage Shop, Tiruchanoor, Tirupati - 517503, Andhra Pradesh, India.
Depending on the services you use, Roamix may collect account information, booking information, location information, payment-related transaction information, device and technical information, and communication information.
Roamix may process personal data for specified and lawful purposes in accordance with applicable law.
Roamix may use your mobile number to authenticate your account through OTP. OTP messages may be delivered through third-party communication service providers.
Roamix will not ask you to disclose your OTP to a driver, employee or other person through an unsolicited call or message.
Certain Roamix services may require access to location information. Location access may be requested while using the application and, where applicable, according to the permissions you provide.
You may control certain location permissions through your device settings. Some services may not function correctly if required location permissions are disabled.
Roamix may share relevant information with selected third parties where necessary to provide the requested service. Roamix will seek to limit information shared with service providers to information reasonably necessary for the relevant purpose.
For the purpose of fulfilling a booking, certain passenger information may be made available to the relevant driver or vehicle partner. Similarly, relevant driver/vehicle information may be provided to passengers where required for the booking.
Payments may be processed through third-party payment gateways or payment service providers. Such providers may process payment information according to their own privacy policies and applicable laws.
Roamix may retain transaction records necessary for accounting, reconciliation, customer support, refunds, fraud prevention and legal compliance.
Roamix does not require users to provide their UPI PIN, card PIN, CVV or banking password directly to Roamix through messages, calls or support channels.
The Roamix website may use cookies and similar technologies to maintain website functionality, remember user preferences, understand website usage, improve website performance, support analytics and improve user experience.
You may manage cookie preferences through your browser settings where available.
Roamix may send service-related communications such as booking confirmations, OTP messages, trip updates, cancellation notifications, payment notifications and important account notifications.
Where required, promotional communications will be subject to applicable consent and communication preferences. You may opt out of promotional communications where an opt-out facility is provided.
Roamix takes reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or misuse.
Security measures may include access controls, authentication, encryption where appropriate, monitoring and other security practices. However, no internet-based service can guarantee absolute security.
Roamix may retain personal data only for as long as reasonably necessary for the purposes for which it was collected, or for periods required by applicable law.
When personal data is no longer required, Roamix will take appropriate steps to delete or anonymise it, subject to applicable legal requirements.
Subject to applicable law, you may have rights relating to your personal data. Requests may be submitted through the contact details provided below.
Where Roamix processes personal data based on your consent, you may withdraw that consent through the method provided by Roamix.
Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal. Certain services may no longer be available if the withdrawal prevents Roamix from processing information necessary to provide those services.
Roamix services are not intended to knowingly collect personal data from children in circumstances prohibited by applicable law.
If we become aware that personal data has been collected in violation of applicable requirements, we will take reasonable steps to address the situation.
The Roamix platform may contain integrations or links to third-party services. Third-party services may have their own privacy policies and terms.
Roamix is not responsible for the privacy practices of third-party services outside our control. Users should review the privacy policies of such third-party providers.
Roamix may update this Privacy Policy from time to time to reflect changes in our services, technology, business operations, legal requirements or regulatory requirements.
When material changes are made, Roamix may provide appropriate notice through the website, application or other communication channels. The updated policy will include a revised Last Updated date.
For privacy-related questions, requests or complaints, please contact Roamix Technologies Private Limited.
Email: roamixcabs@gmail.com
Phone: 9000923224
Subject: Privacy / Data Protection Request
Roamix will process privacy requests in accordance with applicable law.
This Privacy Policy shall be governed by the laws applicable in India.
Any disputes relating to privacy or use of the Roamix platform shall be subject to applicable Indian laws and the jurisdiction of competent courts, subject to applicable law.
Roamix Technologies Private Limited
CIN: U62013AP2026PTC127450
Tirupati, Andhra Pradesh, India
Email: roamixcabs@gmail.com
Phone: 9000923224